We provide patient, loving grooms to stinky dogs who would rather be anywhere else than on our table. That being said, we try very hard to make it as stress free for you and your best friend as possible. If its your first visit, we ask lots of questions, then we don't watch the clock once the groom begins. We like to play with your dog a little to break the ice, stop if things get tense, and we don't put crate after they're done. We do this because we really love and respect dogs and their comfort and care is important to you and to us.